Privacy Policy

Nostalgic Paver Systems (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website.

Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Fill out a contact form or project inquiry form
• Book a discovery call or consultation through our scheduling system
• Submit a job application through our careers page
• Communicate with us via phone, email, or text message
• Subscribe to our email communications

This information may include your name, email address, phone number, mailing address, project details, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

• Device Information: Browser type, operating system, device type, and screen resolution
• Usage Data: Pages visited, time spent on pages, referring URLs, and navigation patterns
• Location Data: General geographic location based on your IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Cookies section below)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our services
• To schedule consultations, site visits, and discovery calls
• To process job applications and evaluate candidates
• To communicate with you about your project, including estimates, timelines, and updates
• To improve our website, services, and customer experience
• To send marketing communications (with your consent, where required)
• To analyze website traffic and usage patterns
• To comply with legal obligations and protect our rights

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather analytical data. These include:

Essential Cookies

Required for the website to function properly. These cookies do not collect personal information and cannot be disabled without affecting site functionality.

Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as pages visited, session duration, and traffic sources. This data is aggregated and anonymized. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On.

Marketing and Advertising Cookies

We may use tracking pixels from Meta (Facebook/Instagram) to measure the effectiveness of our advertising campaigns and to deliver relevant advertisements to you on social media platforms. These pixels collect data about your interactions with our website and may be used to create custom audiences for advertising purposes.

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

Third-Party Services

We use the following third-party services that may collect, store, or process your personal information:

• GoHighLevel (GHL): Our customer relationship management (CRM) platform, used to manage contact forms, booking calendars, email communications, and client records. Information you submit through our forms and booking system is stored in GoHighLevel.
• Google Analytics: Website analytics and traffic analysis.
• Meta Pixel (Facebook/Instagram): Advertising measurement and audience targeting.
• Google Maps: Embedded maps on our website to display our service area.
• WordPress / Hostinger: Website hosting and content management.

Each third-party service operates under its own privacy policy. We encourage you to review the privacy practices of these services.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and conducting our business (e.g., CRM, email marketing, analytics), subject to confidentiality obligations.
• Legal Requirements: When required by law, subpoena, court order, or governmental regulation.
• Business Protection: To protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions and project inquiries are retained in our CRM system for the duration of our business relationship and a reasonable period thereafter.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete personal information.
• Deletion: The right to request that we delete your personal information, subject to certain exceptions.
• Opt-Out: The right to opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

Children’s Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Nostalgic Paver Systems
Boise, Idaho
Phone: (208) 830-5028
Email: info@nostalgicpavers.com